FAQs

Q: What are Wood Flowers?

A: Wood Flowers are hand-carved from Tapioca roots. These flowers are super lightweight and pliable. Because each flower is hand-carved, they each will be unique in its shape and size. The natural color of the flowers or "raw" flower is a creamy, ivory color. Although some flowers will vary in shade of ivory, as well as some may have knots or bark incorporated in the petals, giving your flowers a gorgeous and realistic look.

Q: Do you make bouquets?

A: Yes! We do make bouquets and wedding flower packages. See menu for links.

Q: How long will the flowers last?

A: Your flowers will last a lifetime!

Q: How do I care for my flowers?

A: Store your flowers indoors, and away from direct, prolonged sunlight as this will eventually fade the colors of the flowers. If your flowers become dusty, use a can of compressed air to gently spray the dust off.

Q: Can I cancel or Return my order?

A: We gladly accept returns and cancellations. Email us at info@woodflowersco.com

> Contact me within: 3 days of delivery

> Ship items back within: 7 days of delivery

> Request a cancellation within: 2 days of purchase

Q: What is the production time?

HOME DECOR - Up to 2 weeks depending on volume.

PREDESIGNED BOUQUETS - Up to 4 weeks, depending on size of order.

CUSTOM BOUQUETS - Up to 8 weeks.

Q: Can I do a Custom Wedding order?

A: Please see Weddings drop down for link to Custom Wedding info.

Q: Who do we ship with?

A: USPS Priority Mail. Which typically takes 1-3 business days for delivery, depending on your location.

Don't Take Our Word For it! Here's What Our Customers Think:

Absolutely amazing! I got so many compliments, no one could believe they were wood! When I first got them, I actually tried to sniff them! She was so easy to work with! And we kept in constant contact as far as what I was looking for, colors, etc! Exceeded our expectations!

Sarah

I can’t say enough good things about Wood Flowers Co. The product is amazing, the quality is amazing, the customer service is amazing! I ordered a custom bouquet as a “tester” for my wedding. They scheduled a consultation meeting with me, and listened to what I wanted. And to my great surprise and pleasure also sent me a picture of the complete product when finished. I actually did want some colors changed and unhesitatingly and graciously they swapped those colors out. These flowers make me way happier than any real flowers ever could.

Avery

I love my flowers and knowing that I will be able to save them forever makes them even more perfect! Melissa did great work and even helped me with some changes I requested! I would absolutely shop with her again!

Monica

Beautiful flowers! Service was great! Melissa communicated with me during the entire process. I'm very satisfied. Thank you!

Jessica

Honestly, such an easy experience with Melissa. She was so detailed and wanted to make sure she got it just right. The flowers came out SSOOOOO beautifully and they look sooooooo nice!!! Would highly recommend.

Tracy

The photos of these flowers are beautiful. They are absolutely *stunning* in person. Incredible quality, even better than described and pictured. Far exceeded expectations in terms of quality of product, customer service, and time estimate from order to delivery (arrived approximately 4 days earlier than estimated). A+++! Highly, highly, highly recommend for those looking for affordable, beautiful flowers that will last long after your event.

Myrna